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体验一触即发的快感 海底捞机器人让送餐更轻松

2018-12-7 11:01| 发布者: steven| 查看: 2205| 评论: 240

近来,火锅将军海底捞联合送餐机器人新秀上海擎朗智能科技有限公司,推出了火爆行业的海底捞机器人。此举意在积极拥抱先进的人工智能新技术及顺应餐饮智能化变革,解放传菜员双腿,专注于极致的服务层面,亦在无形中解决了用工荒等餐饮行业顽固难题。

海底捞机器人

由海底捞智慧火锅餐厅掀起的送餐机器人热门话题,让拥有“服务神话”的海底捞愈发引起美食达人、抖友、拍客、美食博主、网友等的关注,使得擎朗机器人刷爆了很多人的朋友圈。各个餐饮大品牌纷纷闻风而动,其中不乏家喻户晓的火锅品牌香天下、辣府、重庆高老九、德庄,川菜连锁品牌望湘园、辛香汇、映水芙蓉,涵盖二十多个省市,数百家场所。

擎朗机器人全国覆盖范围

这款名为“Peanut”的送餐机器人特别之处在于,它可以根据桌号自主传菜,一次传一桌菜成为可能,意义重大。海底捞创始人张勇一直以来倡导“不会用机器人代替服务员,还是人服务人比较好”的品牌主张,此次勇敢尝试启用机器人传菜员,将黑科技带入餐饮消费场景、带去便捷的同时,更为智能化餐厅的发展迈出了重要一步。

多机协作场景

海底捞机器人“Peanut”在外观设计及送餐能力上,均实现了前沿科技与场景实用主义的碰撞。机身的设计摒弃了传统的类人固化思维,并用现代设计理念构建出三层开放式托盘的上层结构,化繁为简,时尚大气,实现了用极简的设计引领智慧的风尚。低调的科技灰颜色,凸显送餐机器人踏实勤劳的属性。

“Peanut”送餐机器人拥有圆润的线条,高1.2米,宽0.5米的灵巧设计,再加上灵动的眼部表情,这些细节设计在给人高级感、科技感的同时,亦为其增添了几分亲近感,毕竟在一些大众场所,如餐厅、酒店等,会有很多小孩子,偏向圆润的外形,人与机器人接触时,不仅美观、安全,也更有亲近感。

海底捞机器人备受喜爱

纵观行业,“Peanut”融合激光雷达、深度视觉等7大感应系统,56个传感器探头,可以在复杂环境下长期稳定运行,会前进、转弯、识别障碍物。遇到障碍物(人、椅子等),机器人会通过微调前进方向、后退再前进等方式躲避。如果躲无可躲,机器人会停下来,发出提前设置好的警告音“亲,麻烦让一让吧。”嗲嗲的语音,趣味横生。

机器人语音提示

“Peanut”送餐机器人30KG的强劲载重能力,一次多点送餐的优越性能,99元/天的亲民价格,令广大餐饮品牌负责人惊喜不已,这些都与擎朗机器人多年的研发与服务成果积累密切相关,其已在室内无人配送机器人领域耕耘了十数年,坚持以“赋予机器人移动能力,帮助人类跑腿”为愿景,以“为服务行业降本增效”为使命,专注于落地普及餐厅、酒店等垂直领域的机器人解决方案。

花生家族

截至目前,公司已成功推出包括Peanut送餐机器人、Peanut酒店机器人、Peanut引领机器人等第三代产品,并建成了Peanut无人配送机器人的生产流水线,单台Peanut送餐机器人已经在实际环境中持续运行了2年,单台累计运行近4500公里。此次与海底捞集团的合作,即体现了其在研发实力、量产能力、落地应用方面的强大实力。

“Peanut”送餐机器人的创新在于租售结合的商业模式,真正实现了“机器换人,让人力成为奢侈品”的初衷。在新一代劳动力不愿意长期从事单一、重复,附加值小的工作的当下,送餐机器人的出色表现,让餐饮行业的招工难、管理难问题得到有效解决。海底捞迈出了人工智能与传统火锅相融的一大步,让人们看到了从科技出发探索餐饮行业转型的可能性。


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